Robotic Process Automation or RPA is a software technology or use of software bots to automate highly repetitive tasks, typically done by experienced workers. According to Gartner, the RPA ecosystem was the flourishing segment of the global enterprise software market in 2018.
Currently, RPA adoption in healthcare is not common yet. Based on the research, the Robotic Process Automation (RPA) market is projected to grow $5bn by 2024, and the healthcare figure is also expected to be one of the rapidly-growing markets. This is not surprising because today, healthcare systems produce a significant amount of data and involve various rule-based processes. RPA will be known to reduce healthcare inefficiencies and give better healthcare services to the public.
Importance of RPA in the Healthcare Industry
If you are a healthcare service company, you may deal with administrative tasks and endless paperwork that sometimes make it challenging for you to give the best patient care. To reduce your workload, Robotic Process Automation comes out to do activities of your healthcare system, like:
- Entering repetitive data.
- Inventory management.
- Scheduling appointments.
- Processing claims and billing patients.
- Digitizing patient files.
Based on market studies, the healthcare industry spends nearly $2.1 billion each year on error-prone and poorly performed manual tasks. Similarly, insurance companies pay from $6 million to $24 million yearly to address poor data quality issues.
Read More: RPA in Healthcare