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robotic process automation

Importance of RPA in the Healthcare Industry

January 13 2021, 08:12am

Posted by Claire Mackerras

Robotic Process Automation or RPA is a software technology or use of software bots to automate highly repetitive tasks, typically done by experienced workers. According to Gartner, the RPA ecosystem was the flourishing segment of the global enterprise software market in 2018.

Currently, RPA adoption in healthcare is not common yet. Based on the research, the Robotic Process Automation (RPA) market is projected to grow $5bn by 2024, and the healthcare figure is also expected to be one of the rapidly-growing markets. This is not surprising because today, healthcare systems produce a significant amount of data and involve various rule-based processes. RPA will be known to reduce healthcare inefficiencies and give better healthcare services to the public.

Importance of RPA in the Healthcare Industry

If you are a healthcare service company, you may deal with administrative tasks and endless paperwork that sometimes make it challenging for you to give the best patient care. To reduce your workload, Robotic Process Automation comes out to do activities of your healthcare system, like:

  • Entering repetitive data.
  • Inventory management.
  • Scheduling appointments.
  • Processing claims and billing patients.
  • Digitizing patient files.

Based on market studies, the healthcare industry spends nearly $2.1 billion each year on error-prone and poorly performed manual tasks. Similarly, insurance companies pay from $6 million to $24 million yearly to address poor data quality issues.

Read More: RPA in Healthcare

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Robotic Process Automation Vs. Business Process Automation

April 29 2020, 07:25am

Posted by Claire Mackerras


Industries are looking forward to various emerging process transformation and automation technologies. RPA and BPA are essential tech tools used to increase the productivity and efficiency of businesses. Both RPA and BPA help in streamlining the business processes and increasing the revenue. 

RPA helps in increasing the efficiency and productivity by automating the human task, with the help of a robot or a machine, to get the desired output, without human involvement. It has gained immense reputation over the years and is in high demand due to its promising advantages in all the industry domains. BPA is an extension of BPM, i.e., Business Process Management, which is used to examine, analyze, and streamline business systems. It helps in overall decision making, improving efficiency and productivity, with cost-reduction and enhanced value of the end product.

Let us have a look at both of them in detail.


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